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Terms & Conditions

Terms and Conditions 

Confidentiality  

The Complete Kids party will not disclose or sell your personal details. We will only use your information which usually includes an individual’s name, address, contact details and other information specific to the service we are providing, to process your order. The privacy of your information is paramount to us and every effort will be made to handle your details in a responsible and reliable manner and ensure it remains confidential.  

Security  

The Complete Kids Party has an SSL certificate which ensures security of credit card payments online. We have tried to offer you many choices of payment, as per your liking. Therefore we also offer credit card over the phone payments, which are once again done on our secure SSL certified payment system. Direct deposit and the secure Payment system of Pay pal may also be used.  

Returns/ Exchanges  

The Complete Kids Party aims to provide a high standard of quality themed party products. If the goods are damaged, you may return it within 7 days for a full refund on the item price. The returned product must be in its original condition, unused and in its original packaging. Refunds are not given for customers who may change their minds about goods purchased.

Faulty Goods 

The Complete Kids Party endeavours to ensure all products are in excellent condition prior to being dispatched. In the unlikely event you receive an item that is faulty, please contact us immediately. 

Out of Stock Items 

Should any item you order be out of stock, we will contact you and provide you with one of the following: 

· An estimated arrival date of the out of stock item 

· A choice of a substitute item of similar value 

· A reduction in the total of the party pack price to the value of that item 

Indemnity 

The Complete Kids Party is not responsible for, nor does it give any warranty in respect of any materials, or other supplies which give rise to: 

· any adverse affect on any person due to allergy or intolerant reaction arising from that person’ use of any materials supplied by The Complete Kids Party  

· any damage suffered by any person or property in the conduct of any game or activity supplied by The Complete Kids Party. 

· any loss or damage to any material and goods agreed to be supplied by The Complete Kids Party, which damage occurs in transit, during delivery or in any other manner after the material has left the premises of The Complete Kids Party.  

You the customer, hereby indemnify The Complete Kids Party against all claims, actions, suits, demands or costs made on or against The Complete Kids Party by any person arising from the provision of any goods and materials supplied by The Complete Kids Party. 






 





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